Shipping and Returns

Shipping Information:

At Double A Gears, we prioritize a seamless and efficient shipping process to ensure your products reach you promptly and in excellent condition. Here’s what you need to know about our shipping:

1. Shipping Times:
   • Our standard shipping times vary based on your location. You can find estimated delivery times during the checkout process. Expedited shipping options are also available for those who need their items sooner.
2. Order Processing:
   • Orders are typically processed within 1-2 business days. Please note that this processing time may be affected during peak seasons or promotional periods.
3. Tracking Your Order:
   • Once your order has been dispatched, you will receive a confirmation email with a tracking number. Use this number to monitor the status and location of your shipment.
4. Shipping Partners:
   • We partner with reputable shipping carriers to ensure the safe and timely delivery of your items. Our shipping partners are selected to provide reliable service.
5. International Shipping:
   • Yes, we offer international shipping. Additional shipping charges and longer delivery times may apply. Please refer to our international shipping options during checkout.

Returns and Exchanges:

At Double A Gears, we want you to be completely satisfied with your purchase. Here’s our policy on returns and exchanges:

1. Return Eligibility:
   • Items must be in unused and unwashed condition, with all original tags and packaging intact, to be eligible for a return. We reserve the right to refuse returns on items that do not meet these criteria.
2. Initiating a Return:
   • To initiate a return, please contact our customer service team within 14 days of receiving your order. They will provide you with instructions on how to return your item.
3. Exchange Process:
   • If you wish to exchange an item for a different size or color, please contact our customer service team. Exchanges are subject to availability.
4. Refund Processing:
   • Refunds are processed once we receive and inspect the returned items. Please allow 5-7 business days for the refund to be reflected in your account.
5. Return Shipping:
   • Customers are responsible for return shipping costs unless the item received is incorrect or damaged. We recommend using a trackable shipping service for returns.
6. Damaged or Defective Items:
   • If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue promptly.

For any further assistance or inquiries regarding shipping and returns, please reach out to our dedicated customer service team. Your satisfaction is our priority at Double A Gears.